Contact
Contact Us
We'd Love to Hear From You
Have a question about one of our products or need assistance with your order?
The Turebewell™ customer care team is always happy to help. Whether you're looking for product recommendations, checking on an order, or need after-sales support, we're committed to providing a smooth and friendly service experience.
Please feel free to reach out using any of the contact methods below.
Customer Care
📞 Phone
+1 (626) 284-3390
📍 Business Address
PetSmart
2568 W Commonwealth Ave
Alhambra, CA 91803
United States
Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM (Pacific Time, PT)
Closed on weekends and major U.S. holidays.
Before You Contact Us
To help us resolve your request as quickly as possible, please include the following information whenever applicable:
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Your order number
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The email address used for your purchase
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A brief description of your question or issue
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Photos or videos (if reporting a damaged or defective item)
Providing these details allows our support team to respond more efficiently.
Our Commitment
At Turebewell™, customer satisfaction is at the center of everything we do. We strive to answer all inquiries promptly and provide clear, reliable support throughout your shopping experience.
Whether you have a simple question or need assistance after your purchase, we're here to help every step of the way.
Thank you for choosing Turebewell™. We appreciate your trust and look forward to serving you and your pets.