Terms of Service

Last Updated: July 2026

Welcome to Turebewell™.

These Terms of Service ("Terms") govern your access to and use of our website, products, and related services. Throughout these Terms, the words "Turebewell™," "we," "our," and "us" refer to PetSmart, the operator of this online store.

By visiting our website, creating an account, or purchasing products, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with these Terms, please discontinue use of our website.

1. Eligibility

By using our website, you confirm that:

• You are at least the legal age required in your place of residence.

• Any information you provide is truthful, accurate, and complete.

• You are legally permitted to purchase products offered through our store.

Parents or legal guardians are responsible for supervising any minor using our website.

2. Customer Accounts

Certain features may require creating an account.

You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.

Please notify us immediately if you believe your account has been accessed without authorization.

3. Product Information

We strive to present our products as accurately as possible.

However:

• Colors may vary depending on your monitor or mobile device.

• Product images are intended for illustration purposes.

• Specifications, packaging, and availability may change without prior notice.

We reserve the right to discontinue products or limit purchase quantities at our discretion.

4. Orders

Submitting an order does not automatically create a binding sales contract.

Orders become accepted only after payment has been successfully authorized and we begin processing your purchase.

We reserve the right to:

• Decline or cancel any order

• Limit quantities purchased

• Correct pricing or listing errors

• Request additional verification when necessary

If an order cannot be fulfilled, we'll notify you using the contact information provided during checkout.

5. Pricing & Payment

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.

Applicable taxes, shipping fees, customs duties, or import charges may be added separately where required.

Customers agree to provide valid billing and payment information and authorize payment for all purchases placed through our website.

6. Shipping

Estimated delivery dates are provided for convenience only.

Delivery times may be influenced by:

• Carrier delays

• Weather conditions

• Customs inspections

• Public holidays

• Other circumstances beyond our reasonable control

Ownership and responsibility for shipped products transfer once the package has been delivered to the shipping carrier.

7. Returns & Refunds

Returns, replacements, and refunds are handled according to our published Return & Refund Policy.

Please review that policy before submitting a return request.

8. Intellectual Property

All content available on this website—including but not limited to text, graphics, logos, icons, photographs, product descriptions, software, and overall website design—is the exclusive property of Turebewell™, its licensors, or content providers unless otherwise stated.

No material from this website may be copied, reproduced, distributed, modified, or commercially exploited without our prior written permission.

9. Third-Party Services

Our website may contain links to external websites or services operated by third parties.

These links are provided solely for your convenience.

We are not responsible for:

• Third-party content

• External privacy practices

• Products or services offered by other companies

Your use of any third-party website is governed by its own terms and policies.

10. User Content

If you submit reviews, feedback, suggestions, photos, or other materials to us, you grant Turebewell™ a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, and display such content for business and promotional purposes.

You confirm that any content you submit does not violate the rights of any third party.

11. Acceptable Use

You agree not to use this website to:

• Violate applicable laws or regulations

• Upload malicious software or harmful code

• Attempt unauthorized access to our systems

• Interfere with website functionality

• Engage in fraudulent activities

• Misrepresent your identity

Violation of these Terms may result in suspension or termination of access.

12. Disclaimer

Our website and products are provided on an "as available" and "as is" basis unless otherwise required by law.

To the maximum extent permitted by applicable law, Turebewell™ disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted access to the website or that all information will always be completely error-free.

13. Limitation of Liability

To the fullest extent permitted by law, Turebewell™ shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from:

• Use of our website

• Purchase of products

• Delayed deliveries

• Temporary service interruptions

• Technical issues beyond our reasonable control

Nothing in these Terms excludes liability where exclusion is prohibited by law.

14. Indemnification

You agree to defend, indemnify, and hold harmless Turebewell™, its affiliates, employees, officers, and service providers from claims, liabilities, losses, damages, and expenses resulting from your misuse of the website or violation of these Terms.

15. Governing Law

These Terms shall be interpreted and governed according to the applicable laws of the United States, without regard to conflict-of-law principles.

Any legal disputes arising from these Terms shall be handled by courts having appropriate jurisdiction.

16. Changes to These Terms

We may revise these Terms from time to time to reflect operational, legal, or regulatory changes.

Updated versions become effective immediately after publication unless otherwise required by applicable law.

Continued use of our website after revisions indicates acceptance of the updated Terms.

17. Contact Information

If you have questions regarding these Terms of Service, please contact us.

PetSmart

📍 Address: 2568 W Commonwealth Ave, Alhambra, CA 91803, United States

📞 Phone: +1 (626) 284-3390

📧 Email: service@turebewell.com

Thank you for visiting Turebewell™. We appreciate your trust and are committed to providing a secure, transparent, and enjoyable shopping experience.